Service So Good... It's Scary!

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What You'll Get

Benefits of Comfort Monster

  • Professional, Expert Technicians
  • Comfort Analysis Report for your system
  • Free Estimates from technicians, not salespeople
  • 2-Hour Promise Appointments
  • 100% Performance Guarantee or your money back (contact us for details)
  • Meticulous service level, every time

Find Peace of Mind with MonsterCare

We save a few special extras for our MonsterCare service agreement members! Enjoy these benefits when you sign up:

  • Concierge Scheduling
  • 2 FREE factory-recommended maintenance visits per a year
  • Priority service during our busiest times
  • BIG savings on every visit
  • Comfort Advisor on call
  • Plus so much more!
Learn More About Monster Care

Why You'll Love Comfort Monster

Meticulous Service

Every one of our Monster Techs has the skills and experience to live up to our motto: Service So Good… It’s Scary!

We believe that quality in an HVAC company means meticulous attention to detail, thoughtful analysis and sharing of information, and an exclusive focus on what’s best for the customer. And of course every visit is subject to our 100% Performance Guarantee.

If that’s what you’re looking for, call 919-MONSTER. We’ll be here for you.

HVAC Van at a home

Two Hour Service Window

Don’t wait around all day! Our Monster Techs always arrive on time during your two-hour appointment window.

Same Day service usually available as well (MonsterCare customers get priority during busiest times).

Service Area

Service Area

We'll go anywhere in Wake County for our good friends, but you're especially likely to see our trucks around North Raleigh and Cary, North Carolina!

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Meet Comfy

Get to know our mascot, and your new friend, Comfy!

Meet Comfy!

Raleigh HVAC Service & Repair Resources


Central Air-Conditioning, Cooling, HVAC Troubleshooting Guide

The information contained in this article is for reference purposes only. Never service any equipment where the power hasn’t first been disconnected. Some electrical parts such as capacitors can still hold dangerous electric current even after the power has been disconnected. If you live in the our service area (including North Raleigh, Raleigh, Cary, Durham,… Read More

Guide to HVAC Repair/Service Pricing

When you look at the reviews for all kinds of different HVAC service companies, they are generally pretty good (because people do like getting comfortable again!), but the one review that seems to pop up for virtually every company with a significant number of reviews is the irate customer who thinks they have been ripped… Read More

How long should it take to cool or heat my house?

The situation is that you have your thermostat set to a certain temperature but your HVAC system seems to be taking forever to achieve that temperature, and you are wondering if you have a problem. Maybe someday you can look at a website and it will be able to accurately answer your question by saying… Read More

Guide to HVAC Warranties and Repairs

Most people don’t scrutinize their warranty on a purchase until something goes wrong. This guide will help you understand HVAC system warranties — what to look for, and what to expect if your system breaks while still under warranty. Due to the dynamics in the market, warranties for HVAC equipment are quite different from other… Read More

How to Choose an HVAC Service and Repair Company

Choosing an HVAC service and repair company can seem daunting — There are so many choices, from the moonlighting handyman “friend of a friend” to the big company with an army of employees that’s been in the business forever. So how do you choose the right company for you? Using our experience and knowledge of… Read More

6 Ways to Avoid Being Ripped Off By Your HVAC Repair Company

  1. Understand Fair Pricing for Your HVAC Repair Getting your HVAC system repaired isn’t like going to the store and buying something off the shelf. Figuring out a fair price for your repair is a daunting task, due to limited information. Most HVAC repair companies do not provide any pricing over the phone, because… Read More

Guide to Rebates, Tax Credits and Manufacturer and Dealer Incentives

Manufacturer and Dealer Incentives The HVAC business is very seasonal in most of the country. It varies a little bit by region, but as a whole there is lot more demand for HVAC replacement system in summer and winter than in spring and fall. This means that manufacturers and dealer compete in the spring and… Read More

Knowing When It’s Time to Repair or Replace Your HVAC System

The age-old question in the HVAC industry is when should you repair and when should you replace? There are some situations where the answer is obvious, but in many cases it’s a much more blurry picture. In this article we’ll try and shed some light on the subject so you can make the right decision… Read More

Guide to Understanding and Choosing Efficiency in a New HVAC System

There are two important things to consider when thinking about the efficiency of your HVAC system. The first is technology. Since central residential systems became commonplace in the 1970s, their energy efficiency has increased dramatically thanks to improvements in the technology involved (just think about how other types of technology have improved since then!).  The… Read More

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