FAQs
How long does emergency HVAC repair take?
Anywhere from a few hours to a few days. The timeline depends on whether the problem is simple or complicated. We’ll tell you how long we expect the repair to take when we provide an estimate.
What counts as an HVAC emergency?
An emergency is anything that threatens your:
- Home
- Safety
- Health
- HVAC equipment
Strange noises. Electrical issues. These are emergencies that need to be addressed right away.
Is a leaking HVAC system considered an emergency?
Yes. Leaks are absolutely an emergency – especially if it’s refrigerant or water. Both can damage your home and your system. Call us right away if your system has a leak.
Do you offer same-day HVAC service in Raleigh?
Yes. We can typically schedule service for the same day as your call. Plus, our team prioritizes MonsterCare customers during our busy season.
What should I do before calling for emergency service?
Before you call or schedule an appointment online:
- Check the thermostat to make sure that’s not the issue
- Inspect your air filters and change them if needed
- Clean the outdoor unit
- Check the drain line for a clog
Do you offer emergency heating repair in winter?
Absolutely. We don’t leave our customers in the cold. Give us a call to schedule same-day service for your HVAC system.