residential

HVAC System Replacement

Your home’s heating and cooling system is made up of a few components — together we call this an HVAC system. Individual components such as the furnace and A/C can be replaced separately or together at one time.

At Comfort Monster Heating & Air, we believe our job is part education, part science and technical knowledge. We work hard to provide you with the best equipment and replacement services so you and your family stay comfortable with an affordable efficient HVAC or furnace system replacement.

If you have questions about your HVAC system and whether it might be time for a new one, it’s worth calling 919-666-7837 to schedule a visit by one of our friendly, trusted experts. Even if you’re just planning for the future, our replacement estimates and our advice are always free.

Simple, Transparent Pricing

We don’t want to sell you a new HVAC system. We want to share our knowledge and experience so we can help you make a great decision whether you purchase from us or not. We use our own custom software to provide clear, easy to understand options at every price and performance level.

  • Multiple options to choose from — from base models to super high efficiency, computer controlled systems.
  • Easy to understand information on sound levels, humidity control, operating savings, support and warranty coverage, as well as efficiency. 
  • Clear pricing including discounts and incentives, utility rebates, and financing options. 
  • Installation schedules. Pick the date and time that works best for you!
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Our Promise to You

No Salespeople

We have an experienced team of AC repair experts. They are there to provide you with an accurate diagnosis and quick repair for your air conditioner problems. When other companies send salespeople to your home, your simple AC repair can quickly turn into a full HVAC system replacement. At Comfort Monster our trained air conditioning repair technicians are paid a salary — so they are only focused on doing the right thing and earning your trust as a customer for life.

No Commissions

Our salaried technicians get no commissions — No spiffs on system sales or even extra paid hours for doing unnecessary repairs — So they will provide you with information and give you their honest opinions to help you make the best decisions. Our promise to you is that we will never recommend that you replace your system if we don’t believe it’s in your interest to do so, and if it’s not, we’ll recommend the appropriate repair instead.

Honest Experience and Advice

Troubleshooting and repairing air conditioning systems is often challenging. The obvious issue is often not the only issue, and without proper HVAC replacement experience from your service company you may find yourself calling for service over and over again. We take pride in the relationships we build with our customers and getting the right repair done right the first time.

Consider a New HVAC System if You See These Signs

1. HVAC System is 12-20+ Years Old

There are all kinds of different factors that go into the useful life of your HVAC system including brand, installation quality, and system maintenance. However, once your system gets to be a certain age, plowing a bunch of money into repairs doesn’t make sense. If it’s been a while since you had any maintenance, get your system checked out, but if there are lots of issues, just repairing them often won’t save you money in the long term.

2. Frequent or Expensive Repairs

If your HVAC system is starting to need regular repairs, it is probably nearing the end of its useful life. In many cases it’s cheaper to face reality than it is to continue throwing money into repairs.

3. Runs Inefficiently

Outrageously high energy bills are a sure sign that something isn’t right with your HVAC system. Let us take a look at it and either repair the problem or recommend an efficient new unit to save you money.

4. Concerned About Safety

When looking at the safety of an HVAC system, furnaces are normally the area you need to pay the most attention to. This includes danger of explosion and danger of CO poisoning. If you haven’t had your system checked recently, call our experts as soon as possible for a full safety check and recommendations.

HVAC Replacement

We Give Your Home the White Glove Treatment

From the minute we step onto your property until the job is completed and we pull out of the driveway, taking care of your property and doing quality work is our top priority. We are known for our skill and care on the job. When you hire Comfort Monster you can expect the white glove treatment, including:

  • We wear shoe covers anytime we are inside your home
  • We protect your hard floors with “ram board” and your carpets with runners to protect them from any damage
  • We are careful of your plants and landscaping, making minimum impact on your yard and property
  • We are friendly to kids and pets
  • We love our jobs and our customers!

The Comfort Monster Experience

1. Request a Free Estimate

Contact us online, text us, or call us at 919-MONSTER to request a free installation estimate. You will speak with a friendly Customer Care Rep (CCR) to find a time that works within your busy schedule.

2. Receive an Arrival Call

Your professionally-trained technician will call you when they are on their way to your home, so you know exactly when they will be arriving.

3. See unit options & upfront prices

Once the technician arrives, they will talk to you about your comfort needs and do the necessary calculations to find the A/C unit that is right for you. You will see the unit installation price upfront, so there are no surprises! Need financing? We’ve got you covered.

4. Install within 24 hours

Our install scheduling crew tries to make sure the installation you purchased happens as soon as possible according to your schedule. If it can’t happen within 24 hours, then we make it a priority to schedule it for the next closest time slot.

5. Give us feedback

Finally, we’ll ask for your feedback on how we did so we can make sure you were 100% satisfied. And if you’re not? Let us know, we’ll make things right!

More Information

MonsterCare™ Complete Guide

Learn about the best preventive maintenance plan in the Raleigh area!

Download

Complete HVAC Replacement Guide

Read everything you need to know about buying a new HVAC system.

Download