residential

Residential HVAC Services in Raleigh

Comfort Monster brings legendary service to Raleigh homeowners searching for residential HVAC services near you. We’re the team people call when they’re tired of dealing with HVAC companies that overpromise and underdeliver.

Schedule AppointmentorPhone Call Us: 919-666-7837

What We Offer

Emergency HVAC: Your system quit at the worst time? Our Monster Techs offer same-day emergency service to restore your comfort fast. MonsterCare members get priority scheduling.

HVAC Installation: Building a new home? Replacing an outdated unit? Our technicians will size and install equipment.

HVAC Repair: Hearing weird sounds from your unit? Noticing hot spots or weak airflow? We figure out what’s wrong and give you straight answers on how to fix it.

HVAC Replacement: When repairs stop making sense, we help you pick a new system with pricing you can actually understand. Wells Fargo financing runs from 12 to 60 months.

HVAC Maintenance: MonsterCare is our maintenance program that uses real data from your system to schedule service when you actually need it, not just when the calendar says so.

HVAC Tune-Up: A good tune-up twice a year catches the small stuff before it turns into a mechanical headache that costs you real money.

How Our Residential HVAC Service Works

We built our residential HVAC services in Raleigh around how you actually live. Here’s what to expect:

  • Easy Scheduling – Call 919-MONSTER, text us, or book online. A Customer Care Rep will set up a time that works for you.
  • Technician Arrival Call – Your tech calls before arriving. You’ll also get a photo and live tracking link.
  • System Diagnosis – We examine your equipment and explain what’s happening.
  • Transparent Options – You’ll see clear estimates with no pressure to buy things you don’t need.
  • Fast Completion – Many repairs are done on the spot. If we need parts, we may lend you space heaters or window AC units.
  • Follow-Up and Support – We ask for feedback after every visit. Not 100% satisfied? Let us know and we’ll make it right.

Why Homeowners in Raleigh Choose Us

Raleigh families trust Comfort Monster because we care about doing the job right. As a residential HVAC company focused on long-term relationships, we measure our technicians on customer satisfaction, not sales. That’s why homeowners keep coming back.

  • Licensed and insured
  • Professionally trained technicians
  • Fast response times
  • You see the full price before we start. No surprises on the invoice.
  • Local Raleigh expertise
  • 100% Performance Guarantee
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Our HVAC Service Guarantees

We back every home HVAC service call with guarantees that put you first.

  • Satisfaction Guarantee
  • Upfront Pricing
  • Workmanship Guarantee
  • Reliable Scheduling
  • Warranty Support

Where We Provide HVAC Service

We’re based out of Raleigh and service the whole Triangle area. Looking for a residential HVAC contractor near you? There’s a decent chance one of our trucks is down the street right now.

  • Cary
  • Wake Forest
  • Apex
  • Chapel Hill
  • Durham

What Our Clients Say About Us

Just had my first experience with Comfort Monster and it was all it had been cracked up to be. From initial inquiry through service call and payment -- the emphasis on technology was noticeable and awesome (including the text message telling me that the technician had just pulled up at my house!). Props for bringing a tired industry a fresh face!

I was so pleased with their service that I switched my annual maintenance contract over to them. The technicians are experts in their field and very professional in delivery of their service. What surprised me the most was the amount of information they provided to me about my systems, not only verbally but in a very detailed written report. They also provided options as to short term and long term maintenance and replacement options ... I felt I could trust they were providing me the information I needed to make the best choice for me, rather than trying to upsell me.

We were very pleased with Comfort Monster's attention to detail, thorough cleaning, & system check. With other companies, we have never received such detailed reports/explanations. We were also pleased that they reported our old system seems to be in generally good shape. We highly recommend them!

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FAQs

Raleigh homeowners tend to ask us the same residential HVAC questions over and over. We’ve answered the most common ones below.

How often should my home HVAC system be serviced?

Twice a year works well. Get your AC checked out in spring and your heating system looked at before the cold sets in.

Why is my HVAC system not heating or cooling properly?

Could be all sorts of things. Bad thermostat. Filters that haven’t been changed in who knows how long. Low refrigerant. Worn parts. A diagnostic visit will pinpoint what’s going wrong so we can fix it.

When should I repair vs. replace my HVAC system?

It comes down to age and how much you’re spending on fixes. Once a unit hits 15 years and starts needing repairs every few months, you’re throwing money at a losing battle. New equipment pays for itself pretty fast at that point.

How long do residential HVAC systems last in Raleigh?

Expect 15 to 20 years if you stay on top of maintenance. Skip the maintenance and that number drops fast. Raleigh summers are brutal on outdoor units.

What are the signs I need HVAC service right away?

A burning smell coming from your vents. Water is collecting around your equipment. The unit is making awful sounds like banging or grinding metal. Or it just won’t kick on. Those are all “call now” situations.

Can I get emergency service any time?

Yep. Two in the morning, Sunday afternoon, middle of a holiday. Dial 919-MONSTER and we’ll have somebody headed your way.

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More Information

Complete HVAC Replacement Guide

Read everything you need to know about buying a new HVAC system.

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